Co-op reveals cyber-attack cost it £80m in profits so far; government ponders support for Jaguar Land Rover suppliers – business live

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Co-op says full-year profit hit from cyber-attack to be £120m

The Co-op Group expects that its cyber-attack will wipe out £120m of profits for the full financial year, including the £80m already lost in the first half of the year.

Chief finance officer Rachel Izzard told Reuters:

“We believe the hit to the half year is 80 million pounds, we believe the hit for the full year is 120 million pounds and that’s inclusive of any (insurance) recovery,”

Izzard added that the Co-op had limited insurance cover, explaining:

“We had the front-end elements of cyber insurance in place in terms of the immediate response capabilities in the technology space for third parties but we don’t believe we will be claiming on insurance for back-end losses.”

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Tesla's EU sales down 43% so far this year

Lisa O’Carroll

Europe’s back has been turned on Elon Musk with new figures showing sales of new Tesla cars have fallen by 43% across the EU so far this year.

At the same time sales of Chinese brand BYD are soaring with the number of cars sold this year so far up 244% compared to the same eight-month period last year.

New data from the European car trade body, ACEA, shows that just 86,000 new Teslas were sold from January to August compared to more than 150,000 in the same period last year. BYD, overtaking Tesla for the second month running, saw sales jump from just under 20,000 in the first eight months of 2024 to just under 70,000 this year so far.

The new data comes a year after the EU imposed tariffs on Chinese electric vehicles (EV) in a bid to curb their take up and the decline of European rivals.

On Thursday, Sabine Weyand, the director general of trade at the European Commission ,told the European parliament international trade committee that the tariffs were having the desired effect.

“200,000 cars were exported to the EU after measures, we cannot be accused of closing the market [to China,” she said adding that at the same time EV production in Europe was up 19% with sales up 28%.

The tariffs, she told MEPs, were not designed to shut down sales of Chinese vehicles but give the EU industry the space to catch up on production.

ACEA figures show EVs now account for around 16% of the EU market but sales of hybrid cars continue to soar, now accounting for 37% of the market. This is driving the German car manufacturers to lobby, backed by chancellor Friedrich Merx, for “flexibility” on the EU’s 2035 net zero emissions. They argue they should continue to be allowed sell hybrid cars beyond that date.

CMA secures changes from Ticketmaster following Oasis tickets investigation

Newsflash: ticketing company Ticketmaster has agreed various undertakings to protect music fans from a repeat of the debacle around the Oasis ticket sale last summer.

The Competition and Markets Authority says thes new measures will have “the information they need when they spend their hard-earned cash to see the artists they love”.

The undertakings come after the CMA threatened Ticketmaster with legal action, for selling “platinum” Oasis tickets at almost 2.5 times the price of standard equivalent tickets, without sufficiently explaining that they did not offer any additional benefits, and for not warning fans there were two categories of standing tickets at different prices.

Ticketmaster has now pledged to:

tell fans 24 hours in advance if a tiered pricing system is being used (as it was for Oasis standing tickets). This means fans will know beforehand if there are multiple prices for the same type of ticket, and that more expensive ones will be released once the cheapest sell out.
provide more information about ticket prices during online queues, helping fans anticipate how much they might have to pay. This includes setting out the range of prices available for the event when people join the queue and updating fans swiftly when the cheaper tickets sell out. Additional information to help fans make the best decisions for them will also be given about the prices of tickets sold using tiered pricing.
not use any misleading ticket labels. Ticketmaster will ensure that tickets are described accurately and do not give the impression that one ticket is better than another when that is not the case.
provide regular reports to the CMA. Ticketmaster will regularly report how it has implemented the undertakings over the next 2 years to ensure robust compliance. Failure to take forward these measures could result in enforcement action.

Sarah Cardell, chief executive of the Competition and Markets Authority, says:

Fans who spend their hard-earned money to see artists they love deserve to see clear, accurate information, upfront. We can’t ensure every fan gets a ticket for events as popular as the Oasis tour, but we can help ensure that next time an event like this comes along, fans have the information they need, when they need it.

The changes we’ve secured will give fans more information about prices and clear descriptions of exactly what they are getting for their money. If Ticketmaster fails to deliver on these changes, we won’t hesitate to take further action.

Co-op says full-year profit hit from cyber-attack to be £120m

The Co-op Group expects that its cyber-attack will wipe out £120m of profits for the full financial year, including the £80m already lost in the first half of the year.

Chief finance officer Rachel Izzard told Reuters:

“We believe the hit to the half year is 80 million pounds, we believe the hit for the full year is 120 million pounds and that’s inclusive of any (insurance) recovery,”

Izzard added that the Co-op had limited insurance cover, explaining:

The Swiss economic outlook has deteriorated due to “significantly higher U.S. tariffs,” Swiss National Bank governing board member Petra Tschudin has said this morning.

“The outlook for Switzerland remains uncertain,” said Tschudin in remarks prepared for a press conference after the SNB left interest rates on hold today (see previous post)

“The main risks are U.S. trade policy and global economic developments.”

Switzerland’s central bank has left interest rates unchanged today, at 0%.

The Swiss National Bank held rates unchanged, saying “inflationary pressure is virtually unchanged compared to the previous quarter,” with inflation rising from -0.1% in May to 0.2% in August.

That leaves Switzerland with the lowest interest rates among major central banks.

UK vehicle production falls to lowest since 1956

UK automotive production fell last month to a near 70-year low, even before the impact of the JLR shutdown.

The Society of Motor Manufacturers and Traders (SMMT) has reported that combined UK vehicle production dropped by 18.2% in August to 38,693 units, the weakest performance since 1956.

The SMMT says it illustrates “the challenging environment facing UK automotive manufacturers, with soft conditions in the sector’s largest market, the EU, significant cost pressures, model transitions and slow economic growth.”

August is traditionally the quietest month of the year, as carmakers schedule summer shutdowns when they can carry out maintenance and retooling. We’ll see the impact of the JLR shutdown in a month’s time, when September’s production data is released.

Emily Sawicz, associate director and industrials senior analyst at consultancy RSM UK, says carmakers are facing “significant cost pressures, sluggish sales and economic stagnation”, adding:

“The recent suspension of production at the UK’s largest automotive employer following a cyber-attack cannot be seen in the data as yet, but this will impact overall production expectations for 2025 - contributing to what remains a challenging transition year for the sector.

August’s year-on-year fall demonstrates that conditions are tough as manufacturers navigate the shift towards electric vehicles (EVs).

Andy Street urges government to offer cash loans to JLR suppliers

Sir Andy Street, mayor of the West Midlands, is calling on the government to provide cash loans for companies in Jaguar Land Rover’s supply chain.

Street told Radio 4’s Today Programme that JLR is a “huge success story”, which drives the whole of the West Midlands’ economy. But the hack which has forced JLR to halt production since the start of September is now hurting “very successful businesses” in its supply chain.

Street welcomes the news that the goverment is now considering support for suppliers.

But he is cool about the suggestion the government could start buying parts itself – pointing out that it is not an expert in the JLR supply chain. Restarting that supply chain will be very complex, he warns.

So, with the government ruling out a furlough scheme, Street favours the third option – cash loans.

He says this would allow “a relatively small number of well known, highly efficient, highly reputable businesses” to maintain their liquidity, so they can still steer their business, and employ people.

Street insists this support for suppliers, not JLR itself, would be “a good deal” for the Treasury:

JLR itself is not asking for a single penny of taxpayers’ money.

JLR and Tata, who stand behind them, are losing hundreds of millions of pounds a week at the moment, and they – to best of my knowledge, I did check this yesterday with the company - They are not asking for any public money.

The issue is separate businesses that could not have expected that. Is it appropriate to use a relatively small amount of public money to sustain them through to future success. That’s the principle here. And I would argue, if you think of the total income that JLR and its supply chain put into the exchequer, this is a good deal for the exchequer.

Sofa retailer DFS Furniture has flagged that UK consumer confidence remains low, despite reporting a jump in orders, revenues and profits in the last year.

DFS’s CEO, Tim Stacey, told shareholders this morning:

“The market demand drivers for the upholstery sector remain delicately balanced.

Consumer confidence remains below the long term average and inflation remains elevated but housing transactions have been recovering, consumer savings levels are relatively high and interest rates look set to fall.

DFS posted a 10.2% jump in like for like orders in the last year (to the end of June), and a pre-tax profit of £32.9m, up from a £1.7m loss in the previous year (when it was hit by higher interest rates and shipping delays).

Blow to London stock market as Petershill Partners plans to quit

Lauren Almeida

Petershill Partners, the £2.5bn investment group backed by Goldman Sachs, has said it plans to quit the London Stock Exchange, in yet another blow for the UK stock market.

The company said despite its “strong operating and financial performance”, its share price and valuation “has, in the view of the board, not appropriately reflected the quality and underlying value of the company’s assets, its strong financial performance and attractive growth prospects”.

Petershill’s board has therefore concluded the company should “proceed with a delisting and that free float shareholders should be provided with the means to realise their investment for cash at a valuation that appropriately reflects the company’s attributes.”

Petershill, which was founded in 2007 within Goldman and is still mostly owned by the US investment bank, said it would return $921m in cash back to its investors.

Its departure marks another setback for London’s stock market, after the online payments company Wise said this summer it wanted to dual list its shares in the US and the UK in an attempt to attract more investors and boost its value.

Last year, the construction equipment rental company Ashtead announced it would move its primary listing to the US, following companies such as the gambling group Flutter Entertainment and the building materials provider CRH.

In July, the drugmaker Indivior cancelled the secondary listing it had retained in London after switching its main stock listing to the US last year.

The Co-op’s chief executive, Shirine Khoury-Haq, says the hack has highlighted areas the group needs to improve.

Khoury-Haq says today:

“When we experienced a significant cyber attack, that financial strength allowed us to respond as a member-owned organisation. I’m very proud of how we reacted: we kept trading, prioritised colleagues and vulnerable communities, and launched a partnership with The Hacking Games to tackle youth disenfranchisement – the root of many cyber threats.

“The cyber attack highlighted many of our strengths. But more importantly, it also highlighted areas we need to focus on - particularly in our Food business. We’ve already started on this journey, refining our member and customer proposition, making structural changes to our business, and setting our Co-op up for long-term success.”

Hack pulls Co-op into an H1 loss

The £80m cost of this year’s cyber-crime attack has pushed the Co-operative Group into a loss, today’s financial results show.

The Co-op has reported a pre-tax loss of £50m for the first half of this year, down from a £58m profit in the first six months of 2024.

Debbie White, chair of the Co-op, says:

“The first half of 2025 brought significant challenges, most notably from a malicious cyber attack.

Our balance sheet strength and the magnificent response of our 53,000 colleagues enabled us to maintain vital services for our members and their communities. We must now build our Co-op back better and stronger to meet the challenges and opportunities that lie ahead.”

Introduction: Co-op hack wipes out £80m of profits

Good morning, and welcome to our rolling coverage of business, the financial markets and the world economy.

The spectre of cybercrime is stalking UK companies this year, as a swathe of big name companies fall victim to hacks.

This morning, the Co-operative Group is lifting the lid on the costs of its own cyber incident this year, and it’s not a cheap picture.

The Co-op’s latest financial results, just released, show that the hack which disrupted its systems earlier this year has cost it a totall of £80m – including £20m in one-off costs tackling the problem.

It also estimates a £206m hit to its revenues, after the hack led to gaps on shelves in its grocery store and disrupted its funeral parlours.

The Co-op says it “acted quickly and decisively” to temporarily shut down a number of systems, after being targeted by a “sophisticated cyber attack”.

It adds that it kept essential services running, such as funerals, and prioritised getting stock to rural ‘lifeline’ stores, supporting independent co-op societies and franchise partners, and gave its members a £10 discount on a £40 shop.

Carmaker Jaguar Land Rover is midway through its own cyber-attack, with its factories shut until at least 1 October.

The government is looking at ways to financially support the companies in Jaguar Land Rover’s (JLR) supply chain.

That could include buying parts from Jaguar Land Rover’s suppliers in a plan to protect manufacturing jobs there.

My colleague Lauren Almeida explains:

Buying parts is said to be one of several options under consideration. But it would be technically difficult, because the carmaker does not have significant spare warehouse space to store extra parts, which are supplied in huge volumes.

Such a scheme would also be based on the idea that JLR has not suffered a permanent loss of sales due to the shutdown. The scale of any government purchase could be “very significant”, ITV News said.