M&S shoppers: what impact has the cyber-attack had on you?

6 hours ago 5

The UK’s biggest clothing retailer, Marks & Spencer, said it expects disruption to its online business to continue into July. Orders via its website have been stopped and some deliveries to its online food partner, Ocado, have also been affected.

The company has admitted that some personal information relating to thousands of customers including names, addresses, dates of birth and order histories – was taken in the cyber-attack. The retailer has been trying to recover for a month since its IT systems were hit over the Easter weekend.

We’d like to hear what impact the cyber-attack has had on you. Has it affected your shopping habits? We’re also interested in hearing from those whose personal information was taken in the attack and whether they have been targeted by hackers themselves.

Share your experience

You can tell us how the cyber-attack has affected you and your personal information by filling in the form below, or messaging us.

Your responses, which can be anonymous, are secure as the form is encrypted and only the Guardian has access to your contributions. We will only use the data you provide us for the purpose of the feature and we will delete any personal data when we no longer require it for this purpose. For true anonymity please use our

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Tell us a bit about yourself (e.g. age and what you do for a living)

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What impact has the M&S cyber attack had on you?

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With online orders unavailable, how has this affected the way you buy items such as food, clothes and homeware from M&S?

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If any of your personal information was taken in the attack, what effect has this had on you?

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Please include as much detail as possible